Our company provides technical writing and editing services. We have experience serving seven markets:

Commercial Businesses
Industrial Businesses
Non-profit Organizations
Educational Foundations
Textbook Publishers
Specialty Publishers
Software Houses

Competition in the business world has never been more brutal. Companies do not have the luxury of carrying staff when experienced contract professionals are available. A project team can be created based upon the specific requirements of the project, and not on the personnel that happen to be on staff at the time.

Industrial organizations have special needs. This is especially true if a company has a formal quality management system, since significant effort is required to maintain an existing documentation base. Intense short-term effort is needed to modify or expand documentation due to the introduction of new products, or the implementation of new process equipment. These short-term projects often benefit when implemented by contractor teams.

Our society has so many challenges one is forced to wonder how we somehow manage to make it from one year to the next. Resources are always insufficient to meet the need, and effective communication with donors is always critical. It is often more economical to engage contract professionals than maintain full time staff responsible for donor communication or grant requests.

America needs to change its educational system to meet the challenges of the 21st century. Students are not well served by acquiring skill sets imparted by a 20th century educational system. This is especially true with at-risk students who find it hard to comprehend they can succeed in school, as well as in life. Our society is the most democratic on earth, yet our public educational system annually condemns untold thousands of children to a future diminished not by their abilities, but by their circumstances. We understand the challenges of actively engaging at-risk student populations with compelling curriculum.

It is not unusual for textbook projects to involve a team of both in-house and contract professionals. We understand this environment. Since intra-team communications tend to be through electronic means, these situations often require the ability to work closely with people one has never met. Often the only thing team members have in common are a high degree of professionalism and above average interpersonal skills. These projects can also be both challenging and a lot of fun.

Many specialty publishers use ghostwriters to create content. Other publications utilize contractors as columnists. We have past experience doing this and currently write both articles and custom books for a specialty financial publisher.

One of the challenges of managing a software company is creating user documentation that is actually useful. The more capable a program is, the more challenging it is for a user to master. While programmers obsess over truly righteous code, users are more interested in what the software will actually do for them. The degree to which documentation bridges the gap between capability and usability is the metric by which a technical communicator's talents are measured.